HOW DO I ORDER ONLINE?
HOW CAN I FIND OUT MY SIZE?
DO I NEED TO BE A FLETCHER JONES AUSTRALIA CLUB MEMBER?
HOW DO I PAY FOR MY ORDER?
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
HOW MUCH IS DELIVERY?
WHAT IF THE ITEM I WANT TO PURCHASE IS OUT OF STOCK?
WHAT IS FLETCHER JONES AUSTRALIA’S RETURNS POLICY?
Unwashed, unworn and unused goods may be returned by post within 28 days of receipt. All products must be returned in their original condition. The goods are to be packed in a secure box or satchel with a copy of the original invoice.
Customers will be responsible for all mail charges. We recommend that you return the goods via registered post. Fletcher Jones Australia will not be responsible for parcels that are lost or damaged in transit. Please allow 2 weeks from the day your return is posted for processing. We will notify you by email once your refund has been processed.
Please return your goods to:
47 Albemarle Street,
IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?
If there is a problem with your order or you simply need some help, please contact firstname.lastname@example.org or call our customer service team on 1300 651 336